I’m sure I just violated a trademark or a copyright or something with the title of this post, but it fits.
It seems that the folks at GCC have the opportunity to shop for new cell phones and plans since each employee will manage their own plan now. If you don’t read Mark Waltz’s blog, go here and read this post. Mark is my kinda guy, in many ways, and this incident reinforces that fact. I have not actually met Mark yet but we have forged an e-mail relationship, that is encouraging to me and he has a way of pushing me to think deeper about things. Here’s how his post starts:
After three service agreements and nine cell phones in our house at one time, I’ve closed out two agreements and backed it down to three working cell phones in our family. I left one company, then signed onto a third agreement before returning everything to the second company, keeping the third and final agreement – with Cingular. Did you keep up with all that? Neither did I. My forehead is black and blue from banging my head the past few days.
Somehow that sounds like something I would try to pull off, but with my luck, I would end up with twice as many phones as I actually needed. (Similar to some people I have heard of who end up being the high bidder on 2 similar items on eBay and wonder how that happened. Let me just say that my most recent eBay incident ended well, I was outbid on both laptops that I was somehow simultaneously the high bidder on. I still don’t know how that happened, at least I was outbid!)
He did good pulling this off successfully. His post goes on to detail some of the frustrations he encountered with his new technology, specifically, nobody could hear him, yet he could hear them just fine. He concluded with this:
What’s keeping people from hearing your message?
- cluttered systems?
- poor technology?
- irrelevant message?
- too many messages?
- tiring approach?
- care so much about your message that you can’t hear the people you hope will hear it?
Great reminder! In all of our busy-ness, it’s easy to not hear the important stuff.