The Value of Relationships

Posted on September 21, 2006 - Filed Under Uncategorized | Leave a Comment

Seth Godin has a post titled Look me in the eye that drives a good point home.  He gives a couple of examples about the value of a face to face transaction (confrontation), then goes on to say this:
Small organizations have the privilege of looking their customers in the eye. Small doesn’t necessarily mean small in [...]

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