Hmmm…..That’s Interesting
Posted on December 13, 2006 - Filed Under Uncategorized | Leave a Comment
Kathy Sierra makes a good point in a recent post.
Things I learned from my horse trainers #42: practice saying, “Hmmmm… how interesting.” Say it when you’re frustrated. Say it when you’re mad. Most importantly, say it before you say or do anything else (including hit the “send” or “post” button).
It should be the first thing [...]
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